Terms of service

Last Updated: September 10, 2026

Welcome to Craftz Nation, a brand under Landmark Infratech. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Use of Our Website

You agree to use the Craftz Nation website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of the website
  • Copy, reproduce, or misuse our website content without permission
  • Provide false or misleading information while placing an order

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight variations in product appearance, including color, texture, size, or finish, may occur due to photography, lighting, screen settings, or manufacturing differences.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

3. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors and, where necessary, cancel an order placed at an incorrect price.

Orders must be paid through the payment methods available on our website. By placing an order, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

4. Orders and Acceptance

Placing an order on our website does not automatically guarantee that the order will be accepted.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Payment issues
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer information
  • Other circumstances that may prevent us from fulfilling the order

If we cancel an order after payment has been received, the eligible amount will be refunded to the original payment method.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframes displayed on our website.

Delivery times may vary due to factors outside our control, including courier delays, weather conditions, transportation disruptions, incorrect address information, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping and contact information when placing an order.

6. Cancellations, Returns and Refunds

Order cancellations, returns, exchanges, and refunds are subject to our Return & Refund Policy.

By placing an order with Craftz Nation, you agree to the terms of that policy.

7. Customized or Personalized Products

Certain products may be customized or personalized according to information provided by the customer.

Customers are responsible for ensuring that names, initials, dates, spellings, designs, and other customization details submitted with an order are accurate.

Once customization or production has started, customized or personalized orders may not be eligible for cancellation or return except where the product is defective, damaged, or incorrectly produced.

8. Intellectual Property

All content available on the Craftz Nation website, including product images, photographs, graphics, logos, designs, text, videos, and other materials, is owned by or licensed to Craftz Nation or its respective owners.

You may not reproduce, copy, distribute, modify, publish, or commercially use our content without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, and other service providers.

Your use of such services may also be subject to the terms and policies of the respective third parties.

Craftz Nation is not responsible for the independent policies, practices, or availability of third-party services.

10. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

11. Limitation of Liability

To the extent permitted by applicable law, Craftz Nation and Landmark Infratech shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delays caused by third-party service providers, courier companies, technical failures, or events beyond our control.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions regarding these Terms of Service, you can contact us at:

Craftz Nation
A brand under Landmark Infratech

Email: info@craftznation.com